Our Practice
The St James Medical Centre is a modern purpose built General Practice with a healthcare team is made up of five doctors, and a full quota of reception staff and nursing staff. The practice provides a broad range of General Medical Services, Chronic Disease Management, Antenatal and Postnatal care, Child Health, Rhuematology (joint injections) and has access to counselling services.
St James Medical Centre is currently very happy to register new patients. Please click on How to register.
Appointment System-Current status update-June 2017
As winter pressures have now passed and in response to patient feedback we have reviewed our appointment systems.
Reception staff have been instructed to continue to ask all patients requesting an appointment, their reason for consultation and further questions regarding duration of symptoms etc. This is to help ensure that we use our appointment capacity most effectively and prioritise need accordingly. Patients will then be either allocated an appointment with a clinician either face to face or via telephone triage or directed to an alternative more appropriate service such as Minor Injuries Unit, Walk in Centre, A+E, Pharmacy etc. Please note that gathering information in this way has increased the length of call times and therefore wait times for calls to be answered. Patients are requested to work with the practice and comply with reception staff questioning to ensure best use of our appointments.
A confidential space at reception can be provided if preferred, please ask.
For clinically urgent cases we will continue to provide a clinician telephone triage service in the first instance
As we are now in the summer months, the winter pressures measures have been lifted and this has enabled us to provide more pre-booked appointments. Our aim is to offer 50% of our capacity on a pre-book basis and 50% on the day. We often receive feedback regarding long wait times for calls to be answered in the first hour of surgery. Please only call in the first 2 hours of surgery if your need is for an appointment on the day. Patients requesting pre-book appointments should call after 10am.
Named GP
Recent Changes to the GP contract mean that all patients will have a named doctor at the practice. We have allocated patients to our GPs alphabetically by surname as follows
A-C Dr Burnie
D-Hi Dr Choudhry
Ho-Me Dr McDonald
Mi-Pe Dr Burnie
Ph-Sc Dr Choudhry
Se-Z Dr Goy
Patients can still consult with any of our clinicians as appropriate, not just the named GP.
Contractual Requirement for Patient Online Service
Patients can request online access to records to make appointments, order prescription and view coded terms, allergies and immunisation within the record.
Please ask at reception for more information and an application form.
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Opening Times
Open Monday to Friday 8.00am - 6.30pmClinic/Consultation Times available from 8am to 5.30pm
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Summary Care Record
Patient information for the Summary Care Record will be uploaded at the end of January 2015. This will enable healthcare staff in NHS organisations across the country to view a record summary with the patients permission. In time patients will also be able to view their own record. Please contact the surgery if you do not want your information to be shared or for more detailed information.
