The St James Medical Centre is a modern purpose built General Practice with a healthcare team is made up of seven doctors, and a full quota of reception staff and nursing staff. The practice provides a broad range of General Medical Services, Chronic Disease Management, Antenatal and Postnatal care, Child Health, Rhuematology (joint injections) and has access to counselling services.
St James Medical Centre is currently very happy to register new patients. Please click on How to Registers
Changes to our systems
From December 2015, our systems are changing and reception staff will ask patients for more information regarding why they need to consult with a GP. These changes have been necessary for a number of reasons including:
Trained receptionists will ask patient details and information regarding their need for consultation. Using the guidelines developed and approved by GPs, reception staff will then assess the information, prioritise and allocate patients to the right clinician within the appropriate time frame or sign post patients for example to A+E, Minor Injuries Unit, Pharmacy First etc as needed.
Patient feedback regarding access to appointments
Patient feedback regarding calling the surgery first thing in the morning.
Staff feedback regardng the reason for consultation including 'emergencies'
Difficulties in recruiting clinical staff, this is a national problem.
We anticipate that this change will take time to enbed but will greatly improve access to the service. Your patience and co-operation is appreciated.
Please ask the receptionist if you would prefer a confidential space to give the information requested.
Christmas Eve and New Years Eve
The practice doors will close at 4pm on Christmas Eve and New Years Eve. Should you need to contact the surgery between 4pm and 6.30pm please telephone 01706 213060. Please ensure that any repeat presrciptions needed over the Christmas period are ordered in good time and are collected by 4pm.
Summary Care Record
Open Monday to Friday 8.00am - 6.30pmClinic/Consultation Times available from 8am to 5.30pm
From 1st June the practice reception will close on one Wednesday per month between 12.30 and 2.30 for staff training.Telephones will still be answered.
Patient information for the Summary Care Record will be uploaded at the end of January 2015. This will enable healthcare staff in NHS organisations across the country to view a record summary with the patients permission. In time patients will also be able to view their own record. Please contact the surgery if you do not want your information to be shared or for more details.