PHONE LINES ISSUE
13/03/2017 The issue has now been resolved and normal telephone service is resumed. Thank you for your patience.
The St James Medical Centre is a modern purpose built General Practice with a healthcare team is made up of five doctors, and a full quota of reception staff and nursing staff. The practice provides a broad range of General Medical Services, Chronic Disease Management, Antenatal and Postnatal care, Child Health, Rhuematology (joint injections) and has access to counselling services.
St James Medical Centre is currently very happy to register new patients. Please click on How to Registers
Flu Season 2016-2017
Patients aged over 65, those with long term conditions such including heart disease, COPD and Diabetes, pregnant women and some children are more at risk of flu and are therefore advised to receive a flu vaccine. Delivery of flu vaccine is expected in Early October. We do not have the capacity to send out invitation letters but may send text messages or automated telephone messages.
Open Flu clinics (no appointment needed)
Saturday 1st October 2016 9-11
Tuesday 4th October 11-1
Friday 7th Ocyober 11-1
Wednesday 12th October 11-1
Saturday 29th October 9-11
WE STILL HAVE A SMALL NUMBER OF FLU VACCINE LEFT. PLEASE CONTACT THE SURGERY TO ARRANGE AN APPOINTMENT.
Recent Changes to the GP contract mean that all patients will have a named doctor at the practice. We have allocated patients to our GPs alphabetically by surname as follows
A-C Dr Burnie
D-Hi Dr Choudhry
Ho-Me Dr McDonald
Mi-Pe Dr Burnie
Ph-Sc Dr Choudhry
Se-Z Dr Goy
Patients can still consult with any of our clinicians as appropriate, not just the named GP.
Changes to our systems
From December 2015, our systems are changing and reception staff will ask patients for more information regarding why they need to consult with a GP. These changes have been necessary for a number of reasons including:
Trained receptionists will ask patient details and information regarding their need for consultation. Using the guidelines developed and approved by GPs, reception staff will then assess the information, prioritise and allocate patients to the right clinician within the appropriate time frame or sign post patients for example to A+E, Minor Injuries Unit, Pharmacy First etc as needed.
Patient feedback regarding access to appointments
Patient feedback regarding calling the surgery first thing in the morning.
Staff feedback regardng the reason for consultation including 'emergencies'
Difficulties in recruiting clinical staff, this is a national problem.
We anticipate that this change will take time to enbed but will greatly improve access to the service. Your patience and co-operation is appreciated.
Please ask the receptionist if you would prefer a confidential space to give the information requested.
Contractual Requirement for Patient Online Service
Patients can request online access to records to make appointments, order prescription and view coded terms, allergies and immunisation within the record.
Please ask at reception for more information and an application form.
Summary Care Record
Open Monday to Friday 8.00am - 6.30pmClinic/Consultation Times available from 8am to 5.30pm
Patient information for the Summary Care Record will be uploaded at the end of January 2015. This will enable healthcare staff in NHS organisations across the country to view a record summary with the patients permission. In time patients will also be able to view their own record. Please contact the surgery if you do not want your information to be shared or for more detailed information.