Prescribing of Over the Counter Medicines is changing

Your GP, nurse or pharmacist will not generally give you a prescription for medication that can be bought over the counter for a range of short term medications.  Instead over the counter medicines are available to buy in a pharmacy or supermarket in the community.

Pharmacy staff can offer clinical advice to safely and effectively manage minor health concerns and this includes:
Acute Sore Throat
Coughs, Colds and nasal congestion
Cradle cap
Diarrhoea (adults)
Dry, tired or sore eyes.
Head lice
Indigestion and heartburn
Infant Colic
Cold sores of the lip.
Insect bites and stings
Dry skin
Hay fever
Minor pain, discomfort and fever.
Oral thrush
Ringworm/athletes foot
Sun protection
Travel sickness
Warts and verrucae

Veteran Friendly Practice

St James Medical Centre has been accredited as a Veteran Friendly Practice.  This means that, as part of the health
commitments of the Armed Forces Covenant,we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.

Training Practice

We are proud to have been accredited as a training practice in partnership with the North West Deanery.  The doctors placed with us are fully qualified and undergoing specialist training.  They will be fully supervised at all times by a GP in the practice.  Your support is appreciated as these doctors have the opportunity to learn and experience what they need to become the doctors that we will rely on in the future. 

Parkrun Practice

We are now a park run practice linked with Townley Park park run.

People are invited to run jog or walk friendly 5k events, held on Saturdays or get involved volunteering with parkrun.  There is no charge to run

For more information visit 

More GP appointments for East Lancs Residents

An innovative new scheme has been launched in East Lancashire to increase the number of GP appointments available to patients in the area. The scheme, known as extended GP access was first suggested in a public consultation in 2016 when NHS East Lancashire CCG proposed to improve GP access across East Lancashire. The GP extended access scheme has been tried and tested in Hyndburn since January this year and now will be available for residents of Burnley, Pendle, Ribblesdale and Rossendale. Patients registered with GPs in each area will be able to benefit from extended GP access in a system set up and run by local GPs to improve access to GP services. Every GP practice in each area of East Lancashire will be involved in the new extended GP access system. NHS East Lancashire has commissioned a local group of GPs working across the whole of East Lancashire called the EU Federation of GPs to introduce the scheme in each area. The extended GP access scheme means that patients can make an appointment by telephone or face to face with their GP practice to see a GP or practice nurse, from 6.30 pm to 8.30 pm at night on week days and from 10 am to 4 pm on a Saturday and Sunday. The system has been set up by local GPs working collectively to improve access to GP and practice nurse services. The appointments available in these extra weekday and weekend hours are in addition to the usual GP surgery opening hours from 8 am to 6.30 pm. The GPs will be able to access the full medical record and history to enable a thorough assessment and course of treatment. It also means that the patients record will be updated which will provide continuity of care. Appointments are being made for GP and nurse consultations from extended GP access hubs in Burnley, Hyndburn and Pendle. Rossendale and Ribblesdale will follow. Burnley – St Peters via Burnley Group Practice Hyndburn – Peel House Medical Centre Pendle – Yarnspinners via Reedyford Practice Rossendale – Haslingden Health Centre via Dr Mackenzie & Partners from the 24th September Ribble Valley – currently patients can access any of the other areas with a local site anticipated to go live by the 1st November Dr Richard Robinson, Chair of NHS East Lancashire CCG, said: “The system is run by local GPs and nurses and is very simple and easy to use. It is up and running in Hyndburn where I work as a GP and is working well. It has just been launched in Burnley and Pendle and will be launched later in Rossendale and Ribblesdale. “To book an appointment for a weekday evening or on Saturday 10 am til 4pm or Sunday 10 am til 4 pm, patients simply need to ring their own GP practice and ask for an appointment. The system means that patients can be booked into the evening and weekend appointments if they cannot be seen during normal surgery hours” He added: “It is early days for this new system but already we are receiving good feedback and we hope that it will meet the needs of the majority of people who need improved access to GP services. It builds on a tried and tested model that we developed in Hyndburn earlier this year and it will be a new and welcome addition to NHS services throughout the area” The GP extended access system is run by local GPs working together to improve primary care services under the name of the EU Federation of GPs. GP Federations are typically run by local GPs in each area and have been established to develop and improve primary care services specifically to suit local needs. The service was launched in Hyndburn in January this year, and now that it is tried and tested it will be rolled out across East Lancashire to ensure that 100% of the population have access to extended GP services by the beginning of October.

Private Referrals

When referral to a specialist is needed, some patients choose a private consultant.  Please be aware that referral letters can take up to 3 working days to be dictated, typed, checked, signed and sent.  Patients should not book consultant appointments sooner than this. 

Patient Participation Group

The practice is looking to recruit patients to join our virtual Patient Participation Group and give opinions to help shape the practice in the future. An e-mail address is required. Please ask at reception for more details

Text contacts


The practice has plans to make greater use of text messaging to contact patients to issue appointment reminders, request data etc.  Please ensure that we have your up to date contact details including mobile numbers.

Care record data changes


Important changes are to be made to the ways in which care record data is shared.  See practice news or below for more information.

Do I have a choice?

Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, ask your practice to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law, (for example, if there is a public health emergency).

You will also be able to restrict the use of information held by other places you receive care, such as hospitals and community services. You should let your GP know if you want to restrict the use of this information.

Your choice will not affect the care you receive.

Do I need to do anything?

If you are happy for your information to be shared you do not need to do anything. There is no form to fill in and nothing to sign and you can change your mind at any time.

If you have concerns or are not happy for your information to be shared,please visit or call 0300 3035678

Where can I get more information?

Leaflets in other languages and formats are available from our website.

For more information, including a list of frequently asked questions (FAQs), please go to the website at

You can also get further information from the website at

Or you can speak to staff at your GP practice ©

New Patients

St James Medical Centre is currently accepting new patients. Please see How to Register? and the FAQs section to find out more.


Training Practice
We are proud to have been accredited as a training practice in partnership with the North West Deanery.  The doctors placed with us are fully qualified and un ...
read more »
Parkrun Practice
We are now a park run practice linked with Townley Park park run. People are invited to run jog or walk friendly 5k events, held on Saturdays or get involved vol ...
read more »
More GP appointments for East Lancs Residents
An innovative new scheme has been launched in East Lancashire to increase the number of GP appointments available to patients in the ar ...
read more »